Ensure the effective and efficient use of technology within an organization. Align technology with the organization’s goals.
Business challenges:
- Technology is not benefiting our business.
- I’m unsure how to choose the best technology for my business.
- I don’t understand what the IT professionals are doing.
- Technology represents a significant cost and hassle.
- I’m uncertain whether our technology infrastructure is secure.
- Our system crashes multiple times each month.
Our approach:
- Understand the business operations and goals.
- Evaluate the technological infrastructure.
- Evaluate technological management.
- Identify and mitigate technology-related risks, including cybersecurity threats and compliance issues.
- Select the best practices model to be implemented.
- Define and enforce policies to ensure technology use meets legal and regulatory requirements.
- Define Strategic management body including functions, responsibilities, authority, and Key Performance Indicators.
- Define each operative position, including functions, responsibilities, levels of responsibility, authority, and Key Performance Indicators for the technology personnel.
- Develop a matrix of responsibilities for the technology personnel.
- Define results monitoring systems to verify and measure the technology personnel’s operational results and staff productivity.
- Provide a structured approach to making informed technological decisions.
- Efficiently allocate and manage technology resources, including budget, personnel, and infrastructure.
Typical results:
- Ensure that technology initiatives support the overall business strategy and objectives.
- Ensure that technology investments and initiatives are aligned with the organization’s strategic objectives.
- Develop and implement digital transformation strategies that empower businesses to run better.
- Implement best practices for managing technological infrastructure, like COBIT and ISO 38500.
- Strengthen data privacy, transparency, and technological infrastructure.